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Why is opening a bank account for a new Hong Kong company difficult, and what do banks ask for?

Banks must carry out customer due diligence under anti-money-laundering rules, so they ask who owns and controls the company and what it will do. New companies with non-resident owners or no trading history often face extra questions. The HKMA says banks should not reject applicants just for being offshore or a start-up.

What banks usually ask for

  • Certificate of incorporation, business registration certificate, articles, and the latest annual return or incorporation form.
  • Identity and address documents for directors, shareholders and significant controllers.
  • Explanation of the business model, customers, suppliers, countries involved and expected transaction volumes.
  • Proof of source of funds and wealth, and sometimes contracts or invoices.

Why it feels hard

  • Banks use a risk-based approach and may apply tighter checks to certain industries, countries or ownership structures.
  • Start-ups often have no track record, and owners based overseas are harder to verify.
  • Requirements differ between banks, some require a minimum deposit, and decisions are at the bank's discretion.

What the regulator says (HKMA)

  • Account opening is generally by one authorised person; not every director must attend.
  • There is no requirement for a Hong Kong business address, and an application should not be refused merely because the company is offshore.
  • Start-ups and SMEs have no special rulebook, but banks should not apply one-size-fits-all demands or insist on unreasonable sales benchmarks.

Tips Prepare a short business description, keep documents consistent, and ask the bank about its list before applying. Banks may refuse without giving reasons.

  • Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615), Schedule 2

Sources

Applies to 2026 · Last reviewed 29 October 2026

General information for business owners, not legal, tax or professional advice. Rules change, so check the sources or ask a licensed professional before you act.

    Why is opening a bank account for a new Hong Kong company difficult, and what do banks ask for? | OCTIS