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How should a small business manage accounts receivable and payable?

Receivables are what customers owe you, and payables are what you owe suppliers. Record both when the invoice is raised or received, age them monthly, chase overdue customers, and pay suppliers on agreed terms. Doubtful debts must be assessed at year end.

Accounts receivable (money owed to you)

  • Record the sale when you issue the invoice
  • Keep an ageing report: current, 30, 60, 90+ days
  • Follow up on a fixed schedule, with written reminders
  • At year end, review overdue balances; write off those you know are lost and consider an allowance for doubtful ones
  • Issue credit notes properly for returns or corrections instead of deleting invoices

Accounts payable (money you owe)

  • Record each supplier bill when received, matched against the purchase order or delivery
  • Use an ageing list to plan cash and avoid late fees
  • Check statements from main suppliers against your ledger every month
  • Approve payments with a second person where possible

Year-end cut-off

  • Include goods and services received before year end even if the bill comes later (accrual)
  • Exclude sales that belong to the next period

Tax note

Whether a bad debt is deductible for tax depends on specific tax rules and evidence; the tax section covers it, and your accountant can advise.

Strong control here directly improves cash flow.

  • Companies Act 2016, s.245
  • MPERS Section 11 (financial instruments)

Sources

Applies to 2026 · Last reviewed 29 October 2026

General information for business owners, not legal, tax or professional advice. Rules change, so check the sources or ask a licensed professional before you act.

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    How should a small business manage accounts receivable and payable? | OCTIS