OCTIS vs Zoho CRM vs HubSpot vs Freshsales for Indian businesses
List prices per user per month, checked on each vendor's pricing page.
Last checked · 5 sources
Otty's short answer
Freshsales has the cheapest paid start, US$9 per user per month billed yearly. Zoho CRM is free for 3 users and climbs gently from US$14 to US$52. HubSpot is free for 2 users but costs far more at Professional, from US$90 per seat plus a US$1,500 onboarding fee. Pages we read showed US$ prices, so confirm the ₹ price at checkout.
Side by side
Swipe to see every column
| What matters | OCTISHong Kong company + OCTIS global plan | Zoho CRM | HubSpot | Freshsales |
|---|---|---|---|---|
| Free plan | 10–30% below your current bill | Yes, 3 users | Yes, 2 users | Not confirmed, 21-day trial |
| Entry paid plan, yearly | CRM included in the OCTIS Business OS, 10–30% below your current bill | US$14 per user | From US$7 per seat | US$9 per user |
| Entry plan, monthly billing | 10–30% below your current bill | US$20 per user | US$20 per seat list | Not published |
| Mid plan, yearly | 10–30% below your current bill | US$23 per user | From US$90 per seat | US$39 per user |
| Top plan listed | 10–30% below your current bill | US$52 per user | From US$150 per seat | US$59 per user |
| Onboarding fee | No onboarding fee stated | Not stated | US$1,500 on Professional | None listed |
| Pipelines on entry plan | CRM and sales pipeline built in | Not stated | Up to 15 | Not stated |
| Workflow automation | Workflow automation built in | On free plan | Up to 50 on Starter | Basic workflows on Growth |
If you have staff, premises or local sales in this country, its own registration and tax rules still apply. OCTIS can help you arrange them.
Data sources & disclaimer: Comparison data was compiled from publicly available sources — including the competitors' own published pricing and feature pages — captured on 9 November 2026. Figures reflect the typical or advertised pricing at that time and may have changed since; plans, inclusions and prices vary by provider, region and promotion. OCTIS is independent and not affiliated with the named companies; all trademarks belong to their respective owners. This comparison is provided in good faith for general information only and is not professional, legal or financial advice — please verify current details with each provider before deciding.
Which one fits you
OCTIS · Hong Kong company + OCTIS global plan
Choose OCTIS if you want CRM, workflows, AI agents and your company's compliance in one workspace.
Zoho CRM
Choose Zoho CRM if you want a free start for up to 3 users and a gentle price climb as the team grows.
HubSpot
Choose HubSpot if you want one polished platform, plan to add marketing and service tools, and can accept the Professional jump in cost.
Freshsales
Choose Freshsales if you want the lowest paid entry price and sequences and lead scoring at a mid-range cost.
What the table does not show
Where each price jumps
Zoho CRM goes from US$14 to US$23, US$40 and US$52 per user on yearly billing. Freshsales goes from US$9 to US$39 and US$59. HubSpot goes from a Starter shown at US$7 per seat billed yearly (US$20 monthly), then US$90 at Professional with US$1,500 one-time onboarding, then US$150 at Enterprise with US$3,500 onboarding. The first paid step is small for all three. The second step is where HubSpot separates.
Free plans have limits
Zoho's free edition covers 3 users and 10 email templates. HubSpot's free plan covers 2 users. Free plans suit a founder tracking early leads. They are not meant to run a team. Before you move leads in, check the export and user limits so you can leave later without losing data.
Prices in ₹
The vendor pages we read for this guide showed US$ prices. Zoho's India pages show a currency selector, and we could not confirm ₹ figures for Zoho CRM on its pricing page. Add 18% GST to any ₹ price. Ask each vendor for the ₹ total, including GST, for your user count before you decide.
Where OCTIS fits
OCTIS includes a built-in CRM for Malaysian and Hong Kong companies and does not sell in India. If your Malaysian or Hong Kong company hires or sells in India and the Indian team picks its own CRM, OCTIS can still keep the home company's books and company secretary work in order. Ask about 10–30% off your current bill.
Frequently asked questions
Which CRM is cheapest for a small business in India?
Zoho CRM's free plan for 3 users is the cheapest start. For paid plans, Freshsales Growth at US$9 per user per month billed yearly is the lowest list price we found. HubSpot's free plan covers 2 users and its costs rise sharply at Professional.
Is Zoho CRM free?
Yes, for up to 3 users. The free edition includes contact management, reminders, workflow automation, tasks, meetings and calls, standard reports, APIs and mobile apps. It limits email templates to 10. Paid plans start at US$14 per user per month billed yearly.
Is HubSpot worth it compared with Zoho CRM?
HubSpot is worth it if you will use its wider platform, and the cost is usually justified for larger or marketing-led teams. For a small sales team that wants a CRM only, Zoho CRM costs far less at the mid tier.
Do CRM vendors charge GST in India?
Yes, GST at 18% applies to software sold to Indian businesses, and the pricing pages say prices are exclusive of local taxes. Registered businesses can usually claim input tax credit. Ask your accountant how it applies to you.
Sources
Checked on the date above. Links open the provider's or regulator's own page.