OCTIS vs HitPay vs Stripe for Malaysian businesses
Both have no setup or monthly fee. The difference is the per-payment rate and the tooling.
Last checked · 2 sources
Otty's short answer
On published rates HitPay is cheaper for local payments: 1.2% + RM1 for domestic cards, 1.2% for DuitNow and 1.8% + RM0.40 for FPX, against Stripe's 3% + RM1.00 for cards and FPX. Stripe is stronger for developers, subscriptions and global sales. A shop with in-person sales and local buyers should look at HitPay first.
Side by side
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| What matters | OCTISSdn Bhd + OCTIS | HitPay | Stripe |
|---|---|---|---|
| Setup fee | Set by our licensed partner; quoted before you commit | RM0 | RM0 |
| Monthly fee | 10–30% below your current bill | RM0 | RM0 |
| Domestic cards | Included, via licensed partners | 1.2% + RM1 | 3% + RM1.00 |
| International cards | Included, via licensed partners | 3% + RM1, +2% FX | 3% + RM1, +1%, +2% FX |
| FPX | Included, via licensed partners; rates set from your current bill | 1.8% + RM0.40 | 3% + RM1.00 |
| DuitNow | Included, via licensed partners | 1.2% | Not listed |
| GrabPay | Included, via licensed partners | 2% | 3% |
| Touch 'n Go | Included, via licensed partners | 1.9% online, 1.6% in person | Not listed |
| In-person payments | Not our focus: online collection and invoicing | Yes | Not checked |
| Custom pricing from | 10–30% below your current bill | Over RM50,000 per month | Contact sales |
Data sources & disclaimer: Comparison data was compiled from publicly available sources — including the competitors' own published pricing and feature pages — captured on 9 November 2026. Figures reflect the typical or advertised pricing at that time and may have changed since; plans, inclusions and prices vary by provider, region and promotion. OCTIS is independent and not affiliated with the named companies; all trademarks belong to their respective owners. This comparison is provided in good faith for general information only and is not professional, legal or financial advice — please verify current details with each provider before deciding.
Which one fits you
OCTIS · Sdn Bhd + OCTIS
Choose OCTIS if you want collecting and sending payments, accounting and CRM together, with payments via licensed partners.
HitPay
Choose HitPay if you sell to Malaysian buyers online and in person and want the lowest published local rates.
Stripe
Choose Stripe if you build your own checkout, run subscriptions, or sell to international customers.
What the table does not show
Cost on a RM200 sale
A RM200 domestic card payment costs about RM3.40 at HitPay (1.2% + RM1) and RM7.00 at Stripe (3% + RM1.00). A RM200 FPX payment costs about RM4.00 at HitPay and RM7.00 at Stripe. A DuitNow payment costs RM2.40 at HitPay. On 500 sales a month the card gap is about RM1,800.
What the cheaper rate does not include
HitPay lists chargeback fees that vary by market, and refunds do not return the original fee. Stripe charges 1% extra for international cards, 2% for currency conversion, and US$10 per month for an optional custom domain. Compare your real mix of payments, not the headline number.
Licensing
Neither pricing page states a Bank Negara licence number. Ask each for its Malaysian entity and licence status in writing, and note that balances held at a payment provider are not PIDM-insured deposits.
Where OCTIS fits
Gateway fees, refunds and chargebacks all land in your books. OCTIS bookkeeping matches payouts to bank deposits and sales so fees are booked correctly before tax filing. OCTIS is not a payment gateway and has no partnership with HitPay or Stripe. Ask about 10–30% off your current bill.
Frequently asked questions
Is HitPay cheaper than Stripe in Malaysia?
On published local rates, yes. HitPay lists 1.2% + RM1 for domestic cards and 1.8% + RM0.40 for FPX. Stripe lists 3% + RM1.00 for both.
Does HitPay have monthly fees?
No. HitPay lists no setup or monthly fee and charges only on successful payments. Chargeback fees apply, and custom pricing is available above RM50,000 monthly volume.
Does Stripe support DuitNow?
Stripe's Malaysia pricing page does not list DuitNow. It lists cards, FPX, GrabPay and Alipay.
How long do payouts take?
HitPay lists FPX at T+1 business day, cards from T+1, and DuitNow and e-wallets at T+2. Stripe lets you choose rolling, weekly or monthly payouts.
Sources
Checked on the date above. Links open the provider's or regulator's own page.