A real address for formal post
Every Sdn Bhd needs a registered office. It is public on SSM's register, and it is where the authorities are entitled to deliver formal documents.
OCTIS • Registered address
The letter that starts a deadline arrives by post
Formal notices go to your registered address, and delivery there counts whether or not anyone opened it. We open and scan every letter and put it beside the deadline it affects.
- A registered address for your Sdn Bhd, as part of your company secretary service
- SSM and LHDN post opened and scanned into your dashboard
- Each letter appears next to the filing or renewal it relates to, not in a pile
Why OCTIS
Opened and scanned, not left in a stack
A person opens your post and scans it. You read it on your phone, wherever you are. There is no mailbox you have to visit.
Matched to the deadline it affects
Because the same account tracks your filings and renewals, a notice shows up against the one it relates to. A scanned PDF in a mail inbox cannot do that.
Ordinary practice, and fine to use
Using a secretary's or service provider's address as the registered office is ordinary in Malaysia. It is a statutory address for service, not a claim about where you work.
Your statutory records, reachable
The registers a company must keep available sit at, or can be reached from, this address, and the copies sit in your dashboard too.
Made for companies nobody sits in
Run from home, and want the home address off the register
Your registered address is public. A home address is fine if post is reliably opened there. If you would rather keep it private, ours takes its place.
Away from the post, or overseas
Formal post does not wait for you to come back. We scan it the day it lands, so you read it from wherever you are.
Teams that work remotely
When nobody is at a desk, the company still needs an address that someone reliably checks. That is ours.
HOW IT WORKS
From your address to your dashboard
01
We give you the address
Use it as your company's registered office. We lodge the change of address with SSM where your company needs one.
02
Post arrives
Notices from SSM and LHDN, and anything formal sent to the company, land at the address.
03
We open and scan it
A person opens it the day it lands. The scan appears in your account against whatever it relates to.
04
You see the deadline
The date on the letter and the deadline it affects sit in the same place, so you can act while there is still time.
Not sure whether you need one?
If you already staff an office every working day, use that address. Tell us your situation and we tell you straight whether our address helps.
Keep the rest of your company in step
The letters that arrive are about your filings, accounts and tax. They sit in one account.
WHAT A REGISTERED ADDRESS IS
A registered address is not a mailing address
1Public, on SSM's file
Every Sdn Bhd must have one, and anyone can look it up: customers, suppliers, anyone deciding whether to take you to court.
2Where you can be served
The address the authorities are entitled to deliver formal documents to. Delivery there counts whether or not it was read.
3Where the records live
The registers a company is required to keep available are kept at, or can be reached from, this address.
4Not where you work
It has no connection to where the business actually operates. Change where you operate and nothing happens to it. Change the registered address and it must be lodged with SSM.
5SSM's own fee
Where SSM charges a fee to lodge a change of registered address, SSM charges it directly, not us.
FAQ
Can I use my home address as my company's registered address?
You can, and many companies do. Two things to weigh: it becomes public on SSM's register, and it is where formal notices get delivered, so it has to be somewhere post is reliably opened. If both are fine, a home address is genuinely fine.
What happens to mail sent to my registered address?
A person opens it and scans it the day it lands. It then appears in your account against whatever it relates to, such as an outstanding filing or a licence coming up for renewal, instead of arriving as a loose PDF for you to place. Routine post is still there, just not flagged.
Does using a secretary's address make my company look less legitimate?
No. Using a company secretary's or service provider's address as the registered office is ordinary practice in Malaysia. It is a statutory address for service, not a claim about where the company works from.
What if I move, or want to switch away later?
The change is lodged with SSM and your post follows the new address.
Will you tell me how to respond to a formal notice?
We tell you what arrived and what it relates to, and we put it next to the deadline. Deciding how to answer a formal notice is separate, and for anything contentious you will want advice.
Can I get my money back if I change my mind?
OCTIS's 30-day money-back guarantee covers new company incorporation and the transfer of a company secretary to us. It does not cover the registered address.