In this course · 4 of 6
Course 2
Set up your store's books
6 lessons · 6 min
- 1What Bookkeeping Records Must an Online Seller Keep in Malaysia?
- 2How Long Must an Online Seller Keep Business Records in Malaysia?
- 3Shopee or Lazada Payout Lower Than Sales: Which Is My Income for Tax?
- 4How to Record Shopee and Lazada Fees, Shipping and Ads in Your Books
- 5How to Record Refunds and Returns for an Online Store in Malaysia
- 6How to Calculate Cost of Goods Sold for an Online Shop in Malaysia

The short answer
Record Shopee, Lazada and other marketplace fees, commission, shipping and ad spend as business expenses, separate from sales. Costs wholly and exclusively incurred to earn business income are deductible under section 33(1) of the Income Tax Act 1967. Keep platform statements and invoices as proof.
The Income Tax Act allows a deduction for expenses wholly and exclusively incurred in producing business income. Typical online-store costs that meet this test are:
- Platform commission, transaction and payment fees.
- Advertising on the platform or on social media.
- Shipping and courier charges paid by the seller.
- Packaging materials.
- Domain, hosting and e-commerce software fees. LHDN's digital business page lists domain and server fees among allowable items.
- Staff wages and freelancer fees.
How to book them
- Use separate ledger accounts for each category so margins by channel are visible.
- Record platform fees at the amount actually charged. Where a statement shows a service tax line, record the full amount, since service tax (administered by the Royal Malaysian Customs Department) is a single-stage tax with no input credit.
- Keep the invoices or statements the platform issues. Under the Inland Revenue Board (LHDN) e-invoicing guidance, a platform issues an e-invoice for the charges it imposes on merchants.
- Separate seller-funded vouchers and discounts from platform-funded ones. Seller-funded vouchers (you pay) reduce your receipts; platform-funded vouchers do not.
Private or mixed-use spending, such as a home phone used partly for the shop, is only deductible for the business share.
Legal basis and sources
The law
- Income Tax Act 1967, s.33(1)
- Income Tax Act 1967, s.39
General information for business owners, not legal, tax or professional advice. Rules change, so check the sources or ask a licensed professional before you act.
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